FAQS

​WHAT IN THE WORLD IS A BRAZILIAN?

A Brazilian wax removes the hair in the pubic region all the way to the rear.  Unlike the bikini wax, you are able to go completely bare down there.  However, you may opt to leave a small landing strip or martini glass above the vaginal area.​

IS GETTING A BRAZILIAN PAINFUL?

We’ll be honest; it’s not the most comfortable experience especially the first time.  Our Estheticians work hard to put you at ease and keep your mind occupied with cheerful banter.  We’d be happy to provide a numbing cream before your treatment.  You may also take ibuprofen about 30 min prior.

 

HOW LONG SHOULD MY HAIR BE?
For the best results, we strongly recommend three weeks of hair growth or for hair to be ¼ inches long at the time of your treatment.  If the hair is too short, we’ll have to ask you to reschedule.  Proper hair length will allow our Estheticians to perform the best service with lasting results.  Facial hair does not need to be ¼ inches long to perform services.
​HOW OFTEN SHOULD I WAX OR SUGAR?

It is recommended that you return every three-four weeks for body and Brazilian sugaring or waxing.  For facial waxing, we recommend rebooking within three weeks.​

HOW SHOULD I CARE FOR MY SKIN AFTER HAIR REMOVAL?

After your treatment we apply lavender oil formulated to soothe the skin. You may be red for about 30 min, following your treatment.  If the redness does not go away, applying some hydrocortisone cream can help.  Do not tan or swim after your service.After 48 hours it’s highly recommended that you exfoliate twice a week using our ingrown hair serum, mild sugar scrubs or loofah.

 

WILL I HAVE INGROWN HAIRS?

Unfortunately some people experience ingrown hairs due to hair texture and growth patterns.  It’s important to exfoliate daily in conjunction with using a product designed to eliminate ingrown hair.Our Estheticians are trained to recommend an optimal aftercare routine.

HOW SHOULD I PREPARE FOR MY WAX/SUGARING APPOINTMENT?

Gentle exfoliation will allow for the dead skin that may be trapping the hair shaft to come to the surface of the skin.  Refrain from caffeinated beverages and come in with clean skin. ​​

 

WHEN IS WAXING/SUGARING NOT RECOMMENDED?

If you are using Retin-A, Accutane, glycolic acid or other topical skin exfoliation medications at the time of your appointment (or within the last four months).  Using these chemicals prior to waxing can cause the skin to lift.  Waxing following a nasty sunburn or laser peel is also not recommended. ​​

 

I AM ON MY MENSTRUAL CYCLE, DO I NEED TO REBOOK MY BRAZILIAN WAX/SUGAR?

It is possible to get waxed during your menstrual cycle.  However, if you have a low tolerance for pain it is best to refrain three days before and during your cycle.  Changes in hormone can cause slight sensitivity.  If you decide to wax during your cycle, please freshen up and wear a clean tampon before your service.

DO YOU DOUBLE DIP?

Absolutely not!  True Waxology is committed to providing a clean and sanitary environment.  We take our No Double Dipping Policy seriously and always use a clean applicator when dipped into wax.  After the wax is applied to your skin, the applicator is discarded and a new applicator is used a can of​​ wax.





 
 
 
 
 
 
 
 
 
 
 

OLYMPIC VILLAGE SHOPPING CENTER

2400 OLYMPIC BLVD. SUITE 9

WALNUT CREEK, CA 94595

(925) 945-7700

SALON HOURS

MONDAY - WEDNESDAY

THURSDAY - FRIDAY

SATURDAY - SUNDAY

9:30 AM - 6:00 PM

9:30 AM - 7:00 PM

9:30 AM - 5:00 PM

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